Warranty and Return Information

LIMITED PRODUCT WARRANTY

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Fuel Pro 482, Fuel Pro 382, Diesel Pro 232, Diesel Pro 233, Diesel Pro 243, Industrial Pro, Sea Pro and REN Products

DAVCO Technology, LLC warrants these product lines to be free of defects in material and workmanship for 5-years, 500,000 miles or 10,000 hours (whichever comes first) and electrical parts for 2-years, 200,000 or 4,000 miles (whichever comes first) from the purchase date.*

EyeMax, Electronic Gauges, Electronic Dipsticks, Fuel Pro 384 and Diesel Pro 234:

DAVCO Technology, LLC warrants these products to be free of defects in material and workmanship for 2-years/200,000 miles (whichever comes first) from the purchase date.*

In the event of a defective product, DAVCO will either rework the defective product or replace it.

Limitation: DAVCO is not responsible for failures resulting from misuse, misapplication, faulty installation, alteration, poor maintenance, neglect or accident. DAVCO is not responsible for downtime, loss of profits or income, living expenses, or other incidental, special or consequential damages. This warranty is the sole warranty made by DAVCO. DAVCO makes no other warranties, expressed or implied, of merchantability or fitness for a particular purpose.

Service parts are not warranted.

If you feel you have a warrantable issue, contact DAVCO at 800-328-2611 for a Return Goods Authorization (RGA) Number. (An RGA number is required prior to any return of product).

* Purchase Date Definitions:

The day a new truck (OEM piece of equipment) is purchased by the first retail purchaser from the OEM Dealer or the Factory.
For “Over the Counter” purchases: Date that the DAVCO product is purchased by the first retail purchaser.
**Fuel Pro 384 and Diesel Pro 234 products are warranted when used in an application containing not more than 20% of ASTM spec biodiesel blend stock.

DAVCO Technology, LLC reserves the right to modify this document without notice.

For additional information about warranties/returns, contact customer service.

PARTS RETURN GENERAL POLICY

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NOTE: A Return Goods Authorization (RGA) must be obtained from DAVCO prior to returning any products. Returns may be accepted under the following circumstances:

Order Shipping Error: A credit against the original invoice, including freight charges for both ways will be issued for returns in which DAVCO inadvertently shipped incorrect quantity or product.
Overstock: Returns for ordering more product(s) than required, or incorrect part(s), will be accepted within 60 days from the date of purchase. Proof of purchase will be required, IE: original invoice/delivery receipt. These types of return(s) are subject to a minimum restock fee of 40% or $40.00, whichever is higher. Additional restock fees may apply.

Product(s) will be inspected for “like new” condition and additional costs will be the responsibility of the customer. No obsolete parts may be returned. Freight charges for return(s) will be the responsibility of the customer.

For Product Warranty Information: Refer to DAVCO’s Limited Product Warranty.