Warranty and Return Information

PRODUCT WARRANTY (updated 9/22/2011)

Fuel Pro 482, Fuel Pro 382, Diesel Pro 243, Industrial Pro, Shop Pro, Pro-Chek, Sea Pro and REN Products

DAVCO Technology, LLC warrants these products to be free of defects in material and workmanship for 5-years, 500,000 miles or 10,000 hours (whichever comes first) and electrical parts for 2-years, 200,000 miles or 4,000 hours (whichever comes first) from the purchase date.*

Shop Pro Motor has a one year warranty from the date of purchase.

EyeMax, Electronic Gauges, Electronic Dipsticks, Fuel Pro 384p DAVCO Technology, LLC warrants these products to be free of defects in material and workmanship for 2-years or 200,000 miles (whichever comes first) from the purchase date.*

Limitation:

DAVCO is not responsible for failures resulting from misuse, misapplication, faulty installation, alteration, poor maintenance, neglect or accident.

DAVCO is not responsible for downtime, loss of profits or income, living expenses, or other incidental, special or consequential damages.

This warranty is the sole warranty made by DAVCO.

DAVCO makes no other warranties, expressed or implied, of merchantability or fitness for a particular purpose.

DAVCO does not warranty any aftermarket or OEM component not approved specifically to work with a DAVCO manufactured product.

In the event of a defective product, DAVCO will either rework the defective product or replace it at DAVCO’s discretion. If you feel you have a warrantable issue, contact DAVCO at 800-328-2611 for a Return Goods Authorization (RGA) number. An RGA number is required prior to the return of any product.

*Purchase Date: The date of the first retail purchase of a new vehicle or piece of equipment from the OEM dealer or factory. For “Over the Counter” purchases: The date of the sale of a DAVCO product to the first retail customer.

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PARTS RETURN GENERAL POLICY

NOTE: A Return Goods Authorization (RGA) must be obtained from DAVCO prior to returning any products. Returns may be accepted under the following circumstances:

Order Shipping Error: A credit against the original invoice, including freight charges for both ways will be issued for returns in which DAVCO inadvertently shipped incorrect quantity or product.
Overstock: Returns for ordering more product(s) than required, or incorrect part(s), will be accepted within 60 days from the date of purchase. Proof of purchase will be required, IE: original invoice/delivery receipt. These types of return(s) are subject to a minimum restock fee of 40% or $40.00, whichever is higher. Additional restock fees may apply.

Product(s) will be inspected for “like new” condition and additional costs will be the responsibility of the customer. No obsolete parts may be returned. Freight charges for return(s) will be the responsibility of the customer.

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